At Meliora

We believe in the power of change and the unyielding strength within every individual. Our mission is to create clothing that not only embodies resilience and hope but also inspires our community to keep pushing forward, knowing that better things are always within reach.

Our Values

Growth: Meliora emphasizes personal growth and continuous learning, inspiring individuals to evolve and strive for their best selves every day.

Purpose: Meliora is dedicated to helping individuals discover and pursue their unique purpose in life, reminding them that everyone has a meaningful contribution to make.

Authenticity: Meliora values genuine self-expression, encouraging individuals to embrace their true selves and stand out in a world that often promotes conformity.

Community: The brand fosters a sense of belonging and support among its customers, creating a community of like-minded individuals who inspire and uplift each other on their journeys.

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HELP SECTION

SHIPPING POLICY

Shipping Policy for Apparel Meliora LLC

Processing Time: All orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods: We offer standard and expedited shipping options:

- Standard Shipping: 5-7 business days

International Shipping: Not available at this moment

Shipping Costs: Shipping costs are calculated at checkout based on your location and the weight of the items in your cart.

Order Tracking: Once your order has shipped, you will receive an email with a tracking number. You can track your order on our website.

Lost or Stolen Packages: Apparel Meliora LLC is not responsible for lost or stolen packages. If your tracking shows that your package was delivered but you did not receive it, please contact your local carrier for assistance.

Returns and Exchanges: If you are not satisfied with your purchase, we accept returns within 30 days of delivery. Items must be unworn and in original condition. Please refer to our Returns Policy for further details.

RETURN POLICY

Return Policy for Apparel Meliora LLC

At Apparel Meliora LLC, we want you to be completely satisfied with your purchase. If you are not fully happy with your order, we offer a straightforward return policy to ensure a hassle-free experience.

Return Period: You may return items within 30 days of receiving your order. 

Eligibility: To be eligible for a return, items must be:

- Unworn and in their original condition

- With all tags attached

- In the original packaging

Return Process:

1. Contact our customer service team at apparelmeliora@gmail.com to initiate the return process. Please provide your order number and reason for the return.

2. We will send you a return shipping label via email.

3. Pack the items securely, including the original packaging and any tags.

4. Affix the return label to the package and drop it off at the designated carrier location.

Refunds: Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. The refund will be issued to the original payment method.

Exchanges: If you would like to exchange an item for a different size or color, please initiate the return process as outlined above and place a new order for the desired item.

Final Sale Items: Items marked as final sale are not eligible for return or exchange.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of delivery for a replacement or refund.

Thank you for choosing Apparel Meliora LLC! We appreciate your support and look forward to serving you again.

PRIVATE POLICY

Privacy Policy for Apparel Meliora LLC

At Apparel Meliora LLC, your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect: 

We may collect the following types of information:

- Personal Information: This includes your name, email address, shipping address, billing address, and payment information when you place an order.

- Non-Personal Information: We may collect information about your device and usage patterns, such as IP address, browser type, and pages visited.

How We Use Your Information:

We use the information we collect for the following purposes:

- To process and fulfill your orders

- To communicate with you regarding your order or inquiries

- To improve our website and services

- To send promotional emails and updates (you can opt out at any time)

Data Security:

We implement a variety of security measures to protect your personal information. Your payment information is processed through secure servers, and we do not store your credit card information.

Sharing Your Information:

We do not sell, trade, or otherwise transfer your personal information to outside parties except to provide services (such as shipping) or as required by law.

Cookies:

Our website uses cookies to enhance user experience. You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect your ability to use certain features of our site.

Your Rights:

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us at apparelmeliora@gmail.com

Changes to This Policy:

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us:

If you have any questions or concerns about this privacy policy, please contact us at apparelmeliora@gmail.com.

Thank you for trusting Apparel Meliora LLC with your personal information!